Ocean Coral Spring, Jamaica

Small resort, perfect for the family. Weve got the privilge package so everything was good in terms of welcoming and services. The service at the privilge restaurant was especialy good with Britania. She was attentive and very helpful. We had a lot of questions regarding activities and thing to do around the resort. She patiently answered all of it with good advices too. It was a pleasure returning to this restaurant everytime she was there. She was also good sith our 2 daughters! We really had fun there. The beach was beautiful and the water so clear! Also really enjoyed the Micheal Jackson show on sunday night! Will return for sure!!

Beautiful hotel. We were allocated a lovely room in block one (1526) and it was near to everything. The room was vary spacious and the added bonus was the large balcony to sit out on and enjoy. The room could have done with the wardrobe doors oiling and the fridge unit door repositioned, plus a hook behind the bathroom door. Nicely cleaned by a wonderful lady(sorry didn't get her name) who was very pleasant and made us feel at home. Upon arrival we were the only three guest and yes, we had to wait to be checked in. Couldn't see the reason as to why all three had to sign the Hotel's declaration form. During the check-in process the thirst was getting to us and we had to ask "doesn't this hotel give guest a welcome drink?". Reception staff need to show a more welcoming attitude to their guests. Any way the bell boy more than made up for this with his warm welcome and greetings . Another poor attitude we faced was from the lady serving in the jerk hut. Yes it is hot, but a smile goes a long way. Take a leaf out of the men. They were jolly and smiling. Management please give them a fan. At the Jamaica restaurant, after waiting all week to sample the Jamaican delights we were told it was a forty five minutes wait and the desk clerk walked off. Finally we got in having waited the forty-five minutes and speaking to a different member of staff. Was it worth the wait? NO! NO! NO! The service was abominable.Glasses of water was served to us after a fifteen minute wait following being ignored by the waiter who had seen us sit down. As the waiter poured our glasses of water, he then took our drinks and food order. After a total of forty five minutes from having being seated, we had to ask for our starters and our drinks. To top it off the meal was poor and only two out of three drinks ordered arrived after the meal. Overall this hotel could do much better job to gain five stars.

We had a great trip to Ocean Coral Spring. The pool area was especially great with lots of activities. Regla and Kikin were awesome at the pool side for activities and sports. Melrose at the privilege bar was great! Food was great at all the restaurants . Highly recommend!

This is our first time in Jamaica and our stay at OCEAN CORAL SPRING was pleasant, The property is beautiful and is well kept, the room was modern clean and it smelled nice, there is pleanty of activities for all ages, we loved the live band that plays every evening. The food was really good and fresh especially in Sakura 10/10 and La Locanda 10/10 The staff was cool especially the males.. The blue team was very entertaining the swim up bartenders ROMARIO, JAHEEM, and RAJAY were nice, funny and attentive, DERWAYNE from the lobby bar was also very nice and friendly, We had a lil accident at the beach and met JULIEN from security who was awesome along with SHELDON the security manager who is so cool and calm along with PHILLIP the Guest services manager who is very attentive and professional these men are amazing and they dealt with this stressful situation professionally and kept us calm. THANK YOU, We will definitely be visiting again very soon.

This is our second visit and we had another very good stay. Property is beautiful with lots of amenities for all ages. The staff makes the experience and they were kind friendly and responsive. Thanks to: Shawn (bellhop); Shavel (front desk); Orlean (housekeeper) and to manager Ricardo who responded promptly to open my room safe, within minutes before I left for an excursion. Shout out to the extraordinary bartenders and wait staff!! The team at the Jamaican Grill ( Tafari, Helen, Steven) is amazing and the food is so delicious, there is always a line-up. ?? Few areas need improvement: beach is bit rocky. Sustainable resort so some processes are slow such as linen delay, but always corrected. No place is perfect. We highly recommend and are planning another trip!