H10 Big Sur, Tenerife

"Lovely Stay with Some Ups and Downs" My husband and I stayed at the H10 Big Sur in Los Cristianos, Tenerife, for a week in November. Overall, we found it to be a lovely hotel, especially for its location and décor, but it does come with a few notable pros and cons. Pros: Location: Fantastic spot close to plenty of bars and right by the promenade. It's a great base for exploring Los Cristianos. Modern Décor: The hotel is stylish and very clean throughout communal areas, which gives it a fresh feel. Pool: There was no problem getting a sunbed, even though people did start queuing at around 9:00 a.m. for the 9:30 rope drop/opening but there was no need as we easily got a nice spot each day, which might be due to visiting in the off-season. Hotel Bar: Drinks are reasonably priced, and the evening entertainment was enjoyablesomething on every night, which we appreciated. Atmosphere: This hotel is clearly geared towards older adults (probably late 40s and up) and couples. Its a very relaxed environment. Resident Cat, Blacky... A delightful addition to the hotel, Blacky, a little cat with a pink collar, was a welcomed companion, especially as I was missing my own pets. She enjoys a gentle stroke here and therejust dont go overboard, as she likes her independence and will let you know when she's had enough! Mini Golf: A little hidden gem right across the promenade! For guests, its just two euros each and well worth it. We played about five times during our stay because it was so much fun as some holes are challenging and tricky. Cons: Room Cleanliness: Some areas in the room could have been cleaner, with a bit of grime build-up in certain spots in bathroom. Dinner Quality: Breakfast was lovely, but dinners were a bit disappointing. The food seemed repetitive, and the meat quality wasnt greatdefinitely felt like lower cuts. The food could use a bit more variety. Raw Chicken Incident: Unfortunately, one evening the show chef served me undercooked chicken in a stir-fry. When I brought this to managements attention, they dismissed it by saying the meat should have been "left to rest" before I tucked in?? Not ideal for chicken, obviously, and I felt the situation wasnt handled properly. I like rare to medium steak but not chicken. It's a risk of food poisoning and glad I spotted it before putting in my mouth. Room Location: We stayed in room 124, which faced the car park. Not the best view, and it was right next to a generator, plus we could see staff on breaks having cigarettes. We didnt mind too much as we only used the room to sleep, but for those who spend more time in their rooms, Id recommend requesting a seafront view. In summary, H10 Big Sur is a comfortable, well-located hotel with a nice ambience and modern décor. Theres room for improvement in certain areas, especially regarding dinner and attention to food safety. That said, we still had a lovely time, and I'd recommend it for anyone looking for a laid-back stay in Tenerife.

Stayed here with my wife for 12 nights and our daughters joined us for 7 nights. We found the hotel very well kept and the rooms were fine. We found that the staff were all fantastic and they looked after us very well. David in the bar took great care of us all in the evenings. Meals we found good and better then most of the local choices available. Only issue was the lack of English TV channels not that you go away to watch tv but they would be nice to have. Would have no problem recommending this hotel.

Lovely peaceful hotel, well situated on the promenade. Excellent buffet meals. Walk-in showers available on request, so very suitable for people with minor disabilities. Pool staff very helpful. However, rooms could be better cleaned.

Virtually impossible to find a higher quality adults only hotel in Los Cristianos. Excellent location, especially if you select a sea view room and only a short stroll to the best beach, Playa las Vistas. Exceptionally clean hotel with courteous and friendly staff throughout. Great that there is a proper pool control to stop the selfish "reserving sunbed" oils. Entertainment each evening, heat lounge and bar areas. We are fussy but couldn't find any thing to really complain about. Fully intend to go again next September - if we survive!